Transforming Service Delivery

We design and implement solutions to advance the health of individuals with fewer financial resources and those that have been disenfranchised by the health care system. Our work is focused on four areas – all conducted through the lens of health equity.

Working directly with health care service providers and payers on quality and practice transformation, we transform service delivery and performance by:

  • Redesigning systems of care
  • Supporting practice transformation
  • Educating and training payers and providers
  • Delivering technical assistance
  • Providing new, innovative tools
  • Conducting applied research and evaluation/analytics

Explore our work in transforming service delivery below.

Our Impact on Transforming Service Delivery

A Medicaid eligible child receives a Covid-19 vaccine while her mother looks on
Case Study

Supporting Public Health Emergency (PHE) Unwinding in Kentucky

Altarum provides proactive operational planning support to help states prepare for changes in Medicaid operations and avoid any potential gaps in coverage for beneficiaries as the PHE ends.

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FOCUS AREAS: Medicare and Medicaid
A physician elevates his older male patient's complaint of back pain
Case Study

Helping Primary Care Physicians Provide Safe, Comprehensive Pain Management to Older Adults

By providing education and resources to front-line primary care physicians, we’re working to reduce the potential for substance use disorder and identify seniors who may need assistance.

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FOCUS AREAS: Behavioral Health
Adolescent boy with skateboard in rural area, with his eyes closed, looking sad.
Case Study

Increasing Access to Depression Treatment for Rural Adolescents

Learn how we are reducing barriers through a variety of strategies, from providing physician continuing education programs to creating a pediatric telehealth network.

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FOCUS AREAS: Behavioral Health
A women looks for direct care jobs on an online portal from the comfort of her home.
Case Study

Direct Care Careers Center, A Multi-Purpose State Workforce Management Tool

An online platform enabling states to better understand, manage, and support their direct service workers and providers.

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A women Veteran attends a medical appointment at the VA health system
Case Study

Improving Access to Veterans Affairs Health Care Services for Women Veterans

Altarum is fielding a survey designed to measure the barriers women Veterans face in receiving health care from the Department of Veterans Affairs.

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A concerned mom feels her adolescent daughter's forehand while on a pediatric telehealth call.
Case Study

Revealing the Impact of the American Academy of Pediatrics’ Telehealth Support Services

Our evaluation of the AAP’s telehealth support program is helping to lay the groundwork for a more effective, sustainable, and equitable model of pediatric telehealth.

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