Altarum Institute is one of the nation’s leading survey providers, interviewing over 1 million health care beneficiaries per year and working with hundreds of public, private, and academic client organizations. Experienced with all modes of data collection, Altarum brings together relevant specialties, including survey methodologists; survey operations specialists; contract, project management, and budget experts; statisticians; and programming, data analysis, and information technology staff members. Altarum provides a complete range of survey services — from study design, sample construction, and field data collection operations, to extensive and sophisticated analysis and reporting — including highly interactive presentations such as dashboards and proprietary visualizations of survey data. Our extensive large-scale data collection and field services facilities include CATI telephone interviewing, high-volume automated mailing, and secure Web and IVR data collection.

The overall survey design is created in close cooperation with client organizations and subject matter experts to ensure that the design fulfills the underlying research goals while incorporating time and resource requirements. We can implement a full range of research options, including formative and qualitative research, as well as the most sophisticated quantitative designs.

Altarum conducts some of the largest ongoing surveys in the U.S.:

• The Department of Defense (DoD) Survey of Ill or Injured Service Members;
• The State of Texas Medicaid Surveys;
• The DoD CAHPS Survey of TRICARE Outpatients;
• The DoD CAHPS Survey of TRICARE Inpatients; and
• The Army Patient Satisfaction Survey.

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